Can't recommend them if your too inquisitive. They seem to do well with robots though based on the comments I see.
Just because a tire is popular, doesn't make it a good tire.
I was reluctant to go back because of a previous experience I had, but it was close to work and I need an oil change. I regret my decision very much. Last time I took my car for a change they charged me $25 (even though the sign outside says $19.99). I told him he could top of the fluids if it wasn't too high. They called me when it was done. One of the worst phone conversations ever. The owner talked down to me like I was stupid. He went on to tell me everything that needed (according to him it was a lot). I told him I wasn't interested, I then asked how much we were at. He started by saying the oil change was $35. $35??? That jumped up. When I asked why it went up he told me I was wrong. When I asked what the total was he told me "if you let me talk little lady I will let you know". He called me little lady way too many times. The then told me my total was $50!!! When I let him know that it wasn't right he hung up on me. I have what happened next on video. You would be shocked.
Friendly, honest and fair prices
Great service. Jon Durrett was very helpful and polite
They get you in and out quickly and the prices are reasonable
Tried to get a grasp of what I wanted here, but was kind of shoved aside. I guess you shouldn't question their recommendations. Then the price they gave me was $20/ea more than the MSRP of the tire I inquired about. They didn't know I had already looked the price up at Firestone online.
Mike Smith Firestone is a US Car Repair based in New Albany, Kentucky. Mike Smith Firestone is located at 227 State St, New Albany, IN 47150, USA.
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